Bruhat Bengaluru Mahanagara Palike has developed unified application “Namma Bengaluru (Sahaaya2.0)” for citizens to register their grievances where the grievance modules of Bruhat Bengaluru Mahanagara Palike, BESCOM, BWSSB, BMTC, BMRCL, BMRDA and BDA are integrated. “Namma Bengaluru (Sahaaya2.0)” application provides single platform to register their grievances against above mentioned departments through various sources like Text, Photos and Videos. The citizens of Bengaluru can view the status of the grievances on day to day basis